Terms and Conditions

Effective Date: 26th August, 2024

Welcome to the Renerworld Solar Store (“we,” “our,” or “us”). These Terms and Conditions apply to your use of our website and purchase of items from our shop. By using our website or placing an order, you agree to follow and be bound by these terms. Please read them carefully.

1. General.

  • Eligibility: By using our website, you confirm that you are at least 18 years old or have the legal capacity to enter into a binding transaction.
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  • Changes in Terms: We reserve the right to change or modify these Terms and Conditions at any time without notice. Your continued use of the website after such modifications is considered acceptance of those changes.
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2. Product Information

  • Product Descriptions: We aim to keep all product descriptions and photographs on our website accurate and up to date. However, we cannot guarantee that the descriptions, photos, or other information are free of mistakes, inconsistencies, or omissions.
  • Pricing: All prices are displayed in [Insert Currency] and may change without notice. We retain the right to adjust any price inaccuracies that may arise.
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3. Order and Payment

  • Order Acceptance: After you place an order, you will receive an email verifying the information. This email does not indicate our acceptance of your order; rather, it is an acknowledgement of receipt. We have the right to accept or deny your order for any reason.
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  • Payment: We accept payments using Paystack. Your payment information is handled securely, and we do not retain your payment data on our systems.
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  • Order Cancellation: Contact us at store@renerworld.com to cancel your order before it is shipped. Orders cannot be canceled after they are sent.
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4. Shipping and Delivery

  • Delivery Locations: Our products are delivered to several locations in Lagos. Goods will be delivered to the nearest motor park for places outside of Lagos; it is your responsibility to make arrangements for pickup from the motor park.
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  • Shipping Fees: Based on your delivery location and the weight of the products you’ve ordered, shipping fees are computed at the time of checkout.
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5. Returns and Refunds

  • Return Policy: Items must be unused, in their original packing, and accompanied by a receipt or other evidence of purchase for us to accept returns within 2 days after delivery. Please get in touch with us at store@renerworld.com to start a return.
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  • Refunds: You will be notified of the approval or rejection of your refund as soon as your return is received and reviewed. Refunds that are authorized will be applied to your original payment method within 2 days.
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  • Non-Returnable Items: A few types of things, such customized goods and clearance items, are not returnable. Before you buy, please read the product description.
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6. Liability and Warranties

  • Product Warranties: Renerworld Solar Store offers a manufacturer’s guarantee on all of its items, where applicable. For information on the warranty, please refer to the product documentation.
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  • Liability Limitation: Renerworld Solar Store disclaims all liability to the maximum degree allowed by law for any indirect, incidental, special, or consequential damages resulting from your use of our website or from your purchase of our items.
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7. Copyright

  • Ownership: Renerworld Solar Store or its content providers own all of the text, graphics, logos, photos, and software on our website. These materials are safeguarded by intellectual property laws.
  • Use of Content: Without our prior written approval, you are not permitted to copy, distribute, alter, or commercialize any of the content on our website.
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8. Overarching Law

The laws of The Federal Republic of Nigeria shall govern and be applied to the interpretation of these Terms and Conditions. In the event that a dispute arises about these conditions, it will be settled in the courts of law.

9. Contact Details

Please contact us at the following number if you have any questions or complaints about our terms and conditions:

  • RenerWorld Solar Store
  • Igbinowhia Complex, Oluwaga Busstop, Ipaja, Lagos.
  • 08140539995
  • store@renerworld.com